In what order should I use the two masks?
Start with the LED mask session on clean skin without make-up, then apply the collagen hydrogel mask. Follow the instructions for use of each product.
Is the LED mask suitable for everyone?
The mask is suitable for all skin types. Keep your eyes closed throughout the session. If you are pregnant, have epilepsy, are photosensitive or are taking photosensitising medication, ask a healthcare professional before use.
How many masks are in a box?
A box contains 5 single-use hydrogel masks, individually wrapped.
What are the delivery times?
Delivery is estimated at 6 to 10 business days after your order; this timeframe is indicative. Shipping is free on orders from €65.
Can I return a product?
You have 14 days after receipt to exercise your right of withdrawal. For hygiene reasons, opened hydrogel masks cannot be returned. Full terms are in our return policy.
How can I track my order?
As soon as your order ships, you receive an email with your tracking link.
Which countries do you deliver to?
We deliver to Belgium, France and the Netherlands, on the same terms in all three countries: standard shipping €7, free from €65.
Which payment methods do you accept?
The available payment methods are shown at checkout, before you confirm your order.
Is the LED mask covered by a warranty?
Yes, it is covered by the 2-year legal guarantee of conformity applicable in the European Union.